About the Role
The Volunteer Coordinator is responsible for recruiting, scheduling, training, and supervising all volunteers. The volunteer coordinator must be remotely available from 10:00 am-12:00 pm (4 hours a week) —except for once-weekly in-office staff meeting attendance—and in the office 1:00 pm-6:00 pm Monday through Thursday for the After-School Program, plus additional hours as scheduled, including tours, special event attendance, and Summer Programs. The volunteer coordinator is responsible for showing God’s love to each volunteer and student by developing honest, meaningful relationships with them and by providing a stable and calm environment.
Requirements
Belief in the mission of HLC and demonstrated Christ-like character
Post-secondary education a plus
Solid computer skills (Microsoft Office, e-mail, G-suite, web-based applications, and mobile device applications)
Effective written and verbal communication skills
Organizational skills
Serve and support volunteers with a hospitable and professional demeanor
Maintain confidentiality per FERPA and HIPPA regulations
Valid driver’s license and clean driving history
Ability to pass a background check and drug screening
Duties and Responsibilities
Recruiting
Recruit and vet volunteers
Recruit bible study teachers to assist lead teachers
Recruit volunteers to provide snacks, typically one day/month
Attend and host recruiting events within the community
Develop and maintain relationships with volunteer organizations (The United Way, churches, universities, fraternities, sororities, school clubs, etc.)
Utilize Better Impact or other volunteer platform for recruiting, scheduling, and communicating.
Scheduling and Communication
Provide the program manager with input for the monthly director’s report to the board of directors (current number of volunteers, new contacts, presentations, etc.)
Act as a single point of contact for volunteer communications: time-sensitive messaging, email correspondence, maintaining the event calendar
Work with the program manager and other staff members to determine volunteer needs, such as a specific number of volunteers, one-on-one, etc.
Encourage volunteers to give feedback, either in person or through the MyImpact App, at the end of their shift.
Proactively confirm volunteer schedules in advance and coordinate changes and replacements, particularly regarding volunteers providing snacks or meals
Work with volunteers to resolve conflicts and promote cooperation
Manage special and large groups volunteering together
Volunteer Orientation and Training
Create/maintain volunteer orientation materials
Create/keep volunteer job descriptions
Schedule and lead volunteer orientations, which are ongoing throughout the school year.
Provide facility tours
Volunteer Appreciation
Plan volunteer appreciation events and activities